Good to know

You can arrive by train to Radstadt (about 15 km away) or Bischofshofen (about 30 km away) and take a taxi to the hotel from there. The nearest airport is Salzburg, approximately 70 km away.

Our guests receive the Guest Mobility Ticket, which allows free use of public transport throughout the state of Salzburg. The ticket is sent on the day of arrival at check-in. If the Guest Mobility Ticket is needed for arrival, please let us know in advance. If you have any questions or difficulties, we are happy to assist you.

Yes, an E-charging station is available to you. The billing is done at 0.40 € per kWh and will be conveniently charged to your room.

Hotel guests from 2:00 PM, apartment guests from 3:00 PM.

By 10:00 AM.

You are welcome to park your car with us in advance. Depending on availability, an earlier room access may be possible. The pool can be used on the day of arrival from 10:00 AM for 25 € per person. Please note that we do not have a luggage or changing room.

A late check-out from the room until 12:00 PM is available for € 15 per person, until 2:00 PM for € 35 per person, and until 6:00 PM for € 75 per person.

Alternatively, you can use the wellness area until 5:00 PM for € 45 per person; in this case, the room must be vacated by 10:00 AM.

Subject to availability. Please note that your room keys will need to be reprogrammed.

There is no opportunity to shower after departure in the afternoon.

You can park your bicycles in the garage or in the ski room.

Yes, Wi-Fi is naturally available for free throughout the hotel.

The ski bus stop is about 200 meters from the hotel and is free for our guests.

Yes, with our partner Sport am Jet you will receive a 10% discount on ski rentals.

Yes, ski tickets are conveniently available at the reception at current box office prices. We recommend an online reservation in advance, as they are often cheaper.

With the Guest Mobility Ticket, our guests can use public transportation throughout the state of Salzburg for free.

Yes, a laundry service is available.

Yes, an E-charging station is available for you. The billing is done at €0.30 per kWh and is conveniently charged to your room.

Yes, our underground garage can be booked for an additional fee of 10 euros per day.

An elevator is available in the hotel area. The apartments are not accessible by the elevator.

In our double rooms and suites, breakfast is always included in the room price. In the apartments and the chalet, it is not included, but can be added for 25 euros per person.

Yes, in our restaurant seven’s kitchen you can dine à la carte with a reservation. Alternatively, you also have the option to book half board at short notice. This will be served as a 4-course menu and costs 48 € per person on-site. Registration on the same day until 10:00 AM at the reception.

Lactose-, gluten- and nut-free meals are possible. We ask you to inform us of these intolerances before your arrival. Allergies reported at short notice cannot be considered.
Further allergies or special dietary requirements should be discussed in advance and may be subject to an additional charge.

The half-board menus always include a vegetarian option. Vegan menus are currently not offered.

A lunch package as well as taking food from breakfast is not permitted with us.

The saunas are open daily from 14:00 to 21:00.
The pool is available to you from 07:00 to 21:00.

Yes, our saunas are exclusively used without textiles.

We specifically cater to guests who value a quiet and relaxed atmosphere. Children are welcome in the loj from the age of 12.

Our house is partially accessible. We are happy to clarify, after prior arrangement, whether we can meet your individual needs.

Yes, a deposit of 30% of the total price is required. This can be made online by credit card via the link in the booking confirmation or by bank transfer. Once the deposit is received, the room is confirmed for you.

Free cancellation is possible up to 3 months before arrival.
Until 2 months before arrival, 70% of the total amount will be charged, and until 1 month before arrival, 90%.
From 1 week before arrival, the entire booking amount is due.

Cancellations must be made in writing via email to info@loj-hotel.com.

Changes are not possible in all cases and depend on the current booking situation as well as the desired adjustment. Please contact us so that we can check this individually.

We accept cash, EC card, as well as Visa and Mastercard. American Express is not accepted.

Unfortunately, it happens repeatedly that items leave our hotel. Therefore, we check the rooms after departure. Our beach bag is particularly popular. This can be purchased for 25 euros. Missing items will be charged later.

The stay will be charged as booked. We would be happy to provide you with a corresponding confirmation for your insurance if needed.

The booked meals will be charged as agreed. A refund for unused services is not possible.